Sometimes when decisions are complex, issues are sensitive, or feelings are intense, it helps to have an impartial person structure the meeting and keep it on track. This frees up leaders and managers to contribute their opinions. It allows everyone to dig in and do their best thinking. It balances expressing disagreements and keeping things productive.

Los Angeles, California (Mediators Beyond Borders, 2011)

Facilitations might be a single meeting or a series. They might be for strategic planning, resource allocation decisions, treatment approach disagreements, designing the practical implementation details of nearly any decision, or anticipating culture change from a merger.

Facilitations are also valuable when bringing together constituencies outside an organization. Stakeholders may gather to decide on input to government policy, to coordinate action on an issue, or to think through issues of common concern.